The CPA Energy Team

• This form will help our Energy Team determine if you are eligible for the service and identify the best way to provide support for your electrification projects.

• All information you share in the Welcome Form, with Energy Team members, and on the virtual energy assessment, will remain confidential with CPA and its partner, CLEAResult.

• Though you do not have to fill out a Welcome Form to receive support from the Energy Team, this will be the quickest way to get customized support.

• Personalized technical assistance
• Virtual energy assessments and custom electrification plans
• Links to contractor-finding tools and reviews of bids and proposals
• Assistance finding eligible rebates and tax credits
• Referrals to Clean Power Alliance programs and other offerings

Residential and small business customers of CPA 

9:00am – 5:00pm Monday – Friday except for federal holidays

Yes, our information is unbiased and focused solely on providing the best options for you to make energy decisions. We aim to offer objective information based on your individual circumstances. Clean Power Alliance is a not for profit and does not receive any incentives from our recommendations.

• To determine if you are a CPA customer, go to page 5 of your electricity bill. There, under “Supply/Generation”, you will see Clean Power Alliance listed if you are a CPA customer.

• You can find a detailed explanation of your bill on the Understanding Your Bill page of the CPA website.

• You can also call the Energy Team at (866) 982-3080, and provide your Customer Account number to determine if you are a CPA customer.

CPA has partnered with CLEAResult to provide the Energy Team service and online comparison tools. CLEAResult provides energy efficiency, energy transition, and sustainability solutions across North America.

The easiest way to get started is by telling us a little bit about you and your needs in our Welcome Form. An Energy Team member will get back to you regarding next steps to begin creating a custom plan for achieving your electrification goals.

If you have work already in progress or recently completed a project, the Energy Team service can provide impartial guidance about working with your contractor, help answer technical or work quality questions, and determine whether you may be eligible for rebates or tax credits.

• Energy Team’s Virtual Energy Assessment is a no-charge offering where one of our advisors uses the camera on your smartphone to guide you through an evaluation of your home or small business to identify electrification opportunities. We'll also be looking for energy efficiency opportunities and determining your electrical panel’s capacity for existing and future upgrades. After the assessment is completed, you’ll receive a custom plan that can help you make decisions about the next steps to electrify your home or small business.

• Customers can expect a Virtual Energy Assessment to take anywhere from 30 minutes to an hour. Please note, the assessment’s duration depends on the size of your home or business, equipment locations, and accessibility.
• To prepare for your Virtual Energy Assessment, please:
  
  
  • • • Have your cell phone ready for the appointment. If possible, please connect it to a Wi-Fi network.
      • Check to make sure you know where all major equipment and appliances are located, and that they are accessible (e.g., furnace, air conditioner, water heater, clothes dryer, refrigerator(s) and freezer(s), cooking equipment, etc.)
      • Ensure access to your main electrical panel is clear and unobstructed.
      • Find a copy of your most recent utility bill (optional)
      • The Virtual Energy Assessment is performed through your phone’s internet browser. No unique applications need to be installed; however, the browser will need to access your phone’s camera, microphone, and speaker.

There are numerous benefits to choosing to go electric, including:

• • Making your home or small business more efficient
  • Helping to reduce your energy usage and energy bill, particularly when switching to an electric heat pump water heater or furnace.
  • Improving indoor air quality
  • Lowering greenhouse gas emissions

The Energy Team can help you find contractors and compare bids, but the decision of who does the work on your home or business is up to you. We always recommend working with a licensed contractor and that you receive multiple bids.

The Energy Team has links to contractor-finding tools from the Switch Is On. The Switch Is On is used by TECH Clean California and utility rebate programs throughout the state to help residents find local contractors with electric upgrade experience. Energy Team members are available to help you review differences between multiple contractor bids.

You can stay updated by subscribing to our CPA newsletter, following us on social media, or regularly visiting our website for the latest news and information.

For any additional questions or concerns, please contact our support team through our website’s Welcome Form or by phone. We’re here to help!

• For more information on CPA programs for residential customers, go to: https://cleanpoweralliance.org/green-energy-programs/#cpaprograms

• For more information on programs for commercial customers, go to: https://cleanpoweralliance.org/green-energy-programs/#cpaprograms

• You can also ask our Energy Team, and they will be happy to tell you more about these programs!