What is Clean Power Alliance?
- Founded in 2017, Clean Power Alliance is the 4th largest electricity provider in California! We’re a community-driven organization that believes in a clean energy future where communities are empowered, and customers can choose their energy source.
How do we work with SCE?
- We “fill the wires” with cleaner electricity that we have purchased, and SCE continues to deliver your power, read your electric meter, send you one monthly bill, and provide the same maintenance and other services they always have.
Who governs and administers Clean Power Alliance?
- Clean Power Alliance is a Joint Powers Authority (JPA) governed by a Board of Directors which includes an elected official from each member city and county. Having a Board of local elected officials means that ultimately, Clean Power Alliance answers you! Our operations are administered by Clean Power Alliance staff. For more information on our Board and Committees, click here.
How is Clean Power Alliance financed? Are any tax dollars used to finance or operate Clean Power Alliance?
- Clean Power Alliance is a self-sustaining organization financed exclusively by the payments received from our customers based on the electricity they consume. Clean Power Alliance does not receive tax dollars. During its start-up phase, Clean Power Alliance received a $10 million loan from Los Angeles County and acquired additional credit from a private bank. The start-up loan from Los Angeles County was repaid in September 2020.
Does the Clean Power Alliance Board of Directors receive a salary or other payments?
- No. Members of the Clean Power Alliance Board of Directors do not receive a salary or any financial benefits.
Clean Power Alliance Service
Where does Clean Power Alliance offer service?
- We currently serve 32 cities across Los Angeles County and Ventura County, as well as the unincorporated areas of both counties. Please refer to our service map to check if CPA services your neighborhood.
When did Clean Power Alliance begin serving customers?
- Clean Power Alliance began serving municipal customers in unincorporated Los Angeles County in February 2018, and then added commercial and municipal customers in unincorporated Los Angeles County, Rolling Hills Estates, and South Pasadena in June 2018. We began serving residential customers in February 2019 and non-residential customers in May 2019 for participating cities within Los Angeles and Ventura Counties. In June 2020, all residents and businesses within Westlake Village were enrolled in Clean Power Alliance service.
Why was I automatically enrolled as a Clean Power Alliance customer?
- The 2002 State law that made community choice possible (AB 117), determined that the new local, public entities (in this case, Clean Power Alliance) would be the default energy provider and automatically enroll customers in the participating jurisdictions.
How much clean and renewable energy does Clean Power Alliance provide?
- Clean Power Alliance purchases clean and renewable electricity on behalf of our customers. We currently offer three rate options, each with a different percentage of renewable energy. Lean Power offers 40% clean energy at the lowest possible cost, with the added benefit of local management and control. Clean Power provides 50% renewable energy and the opportunity to support building a cleaner future, all at cost competitive rates. 100% Green Power provides 100% renewable energy and the opportunity to be an environmental champion and lead the way to a greener future! Each member city or county of Clean Power Alliance has chosen a default option for their community, but you can always make your own energy choice and select the rate option that suits you, your business, or your family best.
How do I know when my service begins?
- All customers will receive a minimum of four (4) notices by mail advising them of their enrollment in Clean Power Alliance; two (2) before and two (2) after the switch from Southern California Edison to Clean Power Alliance. These notices will be mailed by Clean Power Alliance, not by Southern California Edison. To check your status, call us at 888-585-3788, or email us at firstname.lastname@example.org.
My neighbor received a notice, but I haven’t received anything. Why?
- Clean Power Alliance service notices are sent out to customers in eligible communities in phases, so if you have not yet received a notice it may be on the way. To check your status, call us at 888-585-3788, or email us at email@example.com.
Why am I getting a notice from Clean Power Alliance?
- The notices were sent to inform you that your account is now eligible for Clean Power Alliance service. You don’t have to do anything to be automatically enrolled in your community’s default service option (either Lean Power, Clean Power, or 100% Green Power). You can also make your own choice and select a different Clean Power Alliance offering. We’re required by state law to contact you in writing at least four times, so you’ll probably be hearing from us again soon!
I just moved to a new address, and I want to establish service. How do I sign up? Can I participate now if I’m not already a customer?
- To start electricity service at a new address, simply contact SCE at 800-655-4555 to get electricity at your new address and schedule an appointment. New customers who move into the Clean Power Alliance service area are automatically enrolled into Clean Power Alliance and will be mailed two notices within the first sixty days of service with information about their options.
Who do I call if there is a power outage in my area?
- Southern California Edison is responsible for maintaining transmission lines that deliver the energy we purchase. Please call SCE if you’re experiencing a power outage to restore power: 800-611-1911.
Can I participate now if I’m not already a customer?
- Clean Power Alliance already serves residential and commercial customers in 32 cities throughout Los Angeles and Ventura Counties. If Clean Power Alliance launched service in your community, you automatically became our customer, unless you chose to return to SCE. You should have received a minimum of four (4) notices by mail letting you know you were enrolled in Clean Power Alliance and providing information about your new options. If you recently moved into your home or business, you will be sent two (2) notices by mail with information on your new options. All customer notices are archived and can be accessed on our Customer Notices page. If you have questions about your account, you can call us at 888-585-3788 or email us at firstname.lastname@example.org.
I am a Los Angeles Department of Water and Power (LADWP) customer. Will I ever be able to receive service from Clean Power Alliance?
- LADWP is a municipal utility with an exclusive monopoly granted by the Los Angeles City Charter to provide electricity utility service for residents and businesses in the City of Los Angeles. A change would require a citizen vote to amend the charter. As such, Clean Power Alliance is not able to offer service to customers in LADWP service area.
Can I participate in Clean Power Alliance if I am not in a member city or county?
- Unfortunately, you can only participate if you are located within the Clean Power Alliance service area. To find out if you are in our service area, view our map or a list of our enrolled cities and counties here. Becoming part of Clean Power Alliance service territory is an action taken by eligible local governments not already served by a municipal utility.
Why was I enrolled into Clean Power Alliance?
- In 2002, California passed a law that allows local governments to join together to purchase electricity on behalf of their community members. You now have the power to choose who provides your energy, Clean Power Alliance or SCE.
How do I opt out?
- While we don’t want you to miss out on the benefits Clean Power Alliance offers, you always have the choice to opt out. Once you receive an enrollment notice in the mail from us, you can opt out here or by calling us at 888-585-3788. Please have your SCE bill on hand because we will need your account information to process your request.
Can I return to Clean Power Alliance after I opt out?
- Yes, we’d love to welcome you back! Customers who opt out before starting Clean Power Alliance service may return at any time by calling us at 888-585-3788 or emailing us at email@example.com. Customers who opt out after service starts are required by SCE to remain with SCE for a minimum of twelve months.
Is there a fee for opting out?
- Clean Power Alliance does not charge any fees to opt out. Customers who opt out after service launch may be charged a one-time account processing fee by SCE (currently 50 cents) and will be prevented by SCE from returning to Clean Power Alliance for a minimum of twelve months.
Community Choice Aggregation
Clean Power Alliance operates as a Community Choice Aggregation program. So, what is Community Choice Aggregation?
- Community Choice Aggregation (CCA) offers an opportunity for California cities and counties to become their own electricity provider. They were permitted in California by Assembly Bill 117 following the energy crisis of 2000-2001. CCAs differ from traditional investor-owned utilities such as SCE because they allow communities to take control of purchasing their own power, make energy decisions locally, and reinvest funds back into their communities. They are also different from publicly owned utilities such as Los Angeles Department of Water and Power, which are not regulated by the California Public Utilities Commission (CPUC) and which generally own their local electricity distribution systems.
Why is Clean Power Alliance enrollment automatic and why do I have to opt out to stay with SCE?
- California’s community choice aggregation law, AB 117, requires community choice energy providers to be the default electricity provider over investor-owned utility companies such as SCE. So, Clean Power Alliance operates as an opt out program, but we were created to give our communities new energy options, so choice is very important to us. We provide four written notices to our customers when beginning service so that you can make informed decisions regarding your new energy choices.
Are Community Choice Aggregation programs like Clean Power Alliance reliable? Will we have enough power?
- Yes. Resource Adequacy (RA) is a program of the California Public Utilities Commission (CPUC) to ensure reliable electric service in California. This program requires Clean Power Alliance and other electricity providers to purchase enough power to meet customers’ anticipated needs, plus reserves that can be called upon if they are needed in an emergency. Clean Power Alliance is required to meet the same resource adequacy and reliability standards as investor-owned utilities such as SCE.