Terms and Conditions

TERMS AND CONDITIONS OF SERVICE: Clean Power Alliance electric generation rates are competitive. Available rates can be reviewed at cleanpoweralliance.org or by contacting Clean Power Alliance at 888-585-3788. Any changes to Clean Power Alliance rates will be adopted at duly noticed public meetings of the Clean Power Alliance Board of Directors.

Southern California Edison (SCE) collects from Clean Power Alliance customers authorized charges for delivering power to your home or business and for providing other services. These components of your electric bill are the same whether you buy electricity from Clean Power Alliance or SCE.

Southern California Edison also charges Clean Power Alliance customers a Power Charge Indifference Adjustment (PCIA) and a Franchise Fee Surcharge. Both are calculated based on the number of kilowatt hours used each month. The PCIA is intended to ensure that customers who switch to Clean Power Alliance pay for energy that was acquired by SCE to serve them prior to their switch. Note that Clean Power Alliance rates are competitive with SCE’s rates, even with these fees.

BILLING: Each month, Clean Power Alliance customers receive a single monthly bill from SCE, just as they would under SCE bundled service. This bill includes all of the recent electric charges, including Clean Power Alliance’s power generation charges. SCE will continue to charge you for Transmission and Distribution services they provide; this includes the cost of transmitting electricity directly to your home or business.

ENROLLMENT: Effective February 2018, Clean Power Alliance became the default electric power provider for municipal customers in unincorporated Los Angeles County. Effective June 2018, Clean Power Alliance became the default electric power provider for non-residential customers in unincorporated Los Angeles County, Rolling Hills Estates and South Pasadena. Starting February 2019, Clean Power Alliance will become the default electric power provider for your area. You will be automatically enrolled in Clean Power Alliance on the next scheduled meter date on or following February 1, 2019.

DISCOUNT PROGRAMS: If you are currently enrolled in the California Alternative Rates for Energy (CARE) program, the Family Electric Rate Assistance (FERA) program, Medical Baseline, Level Pay or Summer Discounts, you will continue to receive all benefits and discounts upon enrollment in Clean Power Alliance.

OPT OUT: You have the right to opt out without penalty any time. You will not be charged any fees by Clean Power Alliance if you opt out or if you cancel electric service altogether (for example, if you move). However, customers who opt out of Clean Power Alliance after the first 60 days of service launch must complete SCE’s Six-Month Advance Notice to Return to Bundled Service form, which can be obtained by contacting our Customer Service Center or visiting cleanpoweralliance.org. Customers who opt out after the first 60 days of service launch will be charged a one-time account processing fee by SCE, and will be prevented by SCE from returning to Clean Power Alliance for twelve months. By opting out, you will also be subject to SCE’s then current rates, terms and conditions of service. For details on SCE’s rates, terms and conditions, please visit sce.com. If you opt out, you will still be charged for all electricity you used before the transfer of electric service. Accounts will be transferred on the day the electric meter is read and cannot be transferred during the middle of a billing cycle. In order for your request to be processed on your next meter read date, your request must be received at least 5 business days prior to the date on which the meter is read. To opt out, please call Clean Power Alliance at 888-585-3788 or visit cleanpoweralliance.org. Have your electric bill handy so you have the information needed to process the request.

FAILURE TO PAY: Clean Power Alliance may transfer your account to SCE upon 14 calendar days’ written notice to you if you fail to pay any portion of the Clean Power Alliance charges on your bill. If your service is transferred, you may be subject to additional requirements by SCE.