Terms and Conditions of Service

Clean Power Alliance’s terms and conditions of service are subject to change. Current terms and conditions of service can be reviewed at cleanpoweralliance.org. Available rates can be reviewed at cleanpoweralliance.org or by contacting Clean Power Alliance at 888-585-3788 (TTY 323-214-1296). Clean Power Alliance rates, including associated energy content, are subject to change and changes are adopted at duly noticed public meetings of the Clean Power Alliance Board of Directors, available at cleanpoweralliance.org/agendas. 

Billing: Each month, Clean Power Alliance customers receive a single monthly bill from Southern California Edison (SCE), just as they would under SCE bundled service. This bill includes all electric charges, including Clean Power Alliance’s power generation charges. These are not duplicate charges and you will not receive any generation charges from SCE. SCE will continue to charge you for transmission and distribution services and for the Power Charge Indifference Adjustment (PCIA) and Franchise Fee Surcharge all of which SCE also collects from bundled customers.  

Enrollment: Unless you opt out, your account will be automatically enrolled in Clean Power Alliance on the first meter read date following the launch of Clean Power Alliance service by your city or county, or on your account’s service start date, whichever is later. For information on your city or county’s launch of service date, please see your enrollment notice or visit cleanpoweralliance.org. 

Opt out: You have the right to opt out of Clean Power Alliance without penalty at any time. You will not be charged any fees by Clean Power Alliance if you opt out or if you cancel electric service altogether (for example, if you move). However, customers who opt out of Clean Power Alliance after service launch may be charged a one-time account processing fee by SCE* and will be prevented by SCE from returning to Clean Power Alliance for a minimum of 12 months. By opting out, you will also be subject to SCE’s current rates and terms and conditions of service, which are subject to change.  

For details on SCE’s rates and terms and conditions, please visit sce.com/regulatory/tariff-books. If you opt out, you will still be charged for all Clean Power Alliance generated electricity you used before the transfer of electric service. Accounts will be transferred when the electric meter is read and cannot be transferred during the middle of a billing cycle. In order for your request to be processed on your next meter read date, your request must be received at least 5 business days prior to the date on which the meter is read. To opt out, please call Clean Power Alliance at 888-585-3788 (TTY 323-214-1296) or visit cleanpoweralliance.org. Please have your electric bill handy so you have the information needed to process the request.  

Discount programs: If you are currently enrolled in the California Alternative Rates for Energy (CARE) program, the Family Electric Rate Assistance (FERA) program, Medical Baseline, Budget Billing Plan, or Summer Discount Program, you will continue to receive these benefits and discounts as a Clean Power Alliance customer.  

Failure to pay: Clean Power Alliance may transfer your account to SCE upon 14 calendar days’ written notice to you if you fail to pay any portion of the Clean Power Alliance charges on your bill. If your service is transferred, you may be subject to additional requirements by SCE.  CPA may also transfer accounts with unpaid balances to a collection agency. 

*SCE’s one-time account processing fee, as well as SCE’s other terms and conditions of service, are subject to change. View SCE’s fees and terms of service at sce.com/regulatory/tariff-books.