Outage Information

What is a Flex Alert?

The California Independent System Operator (CAISO) has issued a statewide Flex Alert, which is a call for voluntary electricity conservation between the times of 3 p.m. to 9 p.m. due to low power reserves and high strain on California’s electric grid.

During a Flex Alert, a Warning may be issued from the CAISO, which indicates high strain on the grid and advises all Californians to reduce energy use immediately to prevent rotating outages. If a Stage 2 Emergency is issued by the CAISO, that means excessive heat is driving up electricity use and continuing to put strain on the grid. If conditions do not improve, the CAISO will declare a Stage 3 Emergency, which will lead to a rotating outage that typically lasts one hour.

How this Impacts You

We ask our customers to do their part by conserving energy throughout the day, especially before and during the Flex Alert from 3 p.m. to 9 p.m., to help prevent rotating outages. If rotating outages are needed, our customers can see if their household or business will be impacted by visiting SCE.com/rotatingoutages.

Doing Our Part

Clean Power Alliance is activating our demand response programs, CPA Power Response for Residential and Commercial customers and Peak Management Pricing (PMP) for small to large businesses, which encourages customers to voluntarily take action to power down appliances, electronics, air conditioning, or other equipment during peak heat days (4 p.m. to 9 p.m.) and get summer bill credits in return. Click on the links above to learn more and enroll.

Resources

Flex Alerts: Sign up to receive Flex Alerts at flexalert.org
Follow Clean Power Alliance on Social: Stay informed by following us on Twitter and Facebook
Cooling Centers: Customers can stay cool and safe during the Flex Alert at any one of the Cooling Centers open this week. For a full list of centers near you, visit: Los Angeles County - https://lacounty.gov/heat/ or Ventura County - https://211ventura.org/disaster-resources/
Energy-saving Tips: Turn off all unnecessary lights; use major appliances before 3 p.m.; set your air conditioning to 78° or higher. For more tips, visit: flexalert.org

SCE Public Safety Power Shutoffs

Extreme fire danger conditions over the past year have led the California Public Utilities Commission (CPUC) to adopt a procedure that directs investor owned utilities like SCE to turn off the power in the interest of public safety. These "events" are known as Public Safety Power Shutoffs (PSPS).

Both Los Angeles and Ventura Counties have Tier 2 and Tier 3 high hazard fire zones and some parts of Clean Power Alliance's territory may be more prone to getting notified of PSPS events. Clean Power Alliance supports our customers' safety and has listed below resources and information for you to be prepared for PSPS events.

Information about PSPS
PSPS events may last for several days. Prepare yourself, your home, your business and your family. SCE will send alerts of planned shut offs in advance by text, email, calls, and social media. Be sure your contact information is up to date here.

You can also call SCE to get more information about outages at 800-611-1911.

SCE's Detailed PSPS Website

Statewide Prepare for Power Down Website

Emergency Supply Kit Checklist (pdf)