Customer Notices

Lost track of that mailer we shared with you? Need to see it in another language? Not a problem. All of our latest documents are available below.

Joint Rate Comparison Notices

In July 2019, customers were sent Joint Rate Comparison mailers which illustrate the estimated electricity costs with Clean Power Alliance or SCE for typical CARE/FERA residential customers enrolled in the Lean and Clean default communities, as well as the 100% Green default communities, non-CARE residential customers, and small commercial customers. This Joint Rate Comparison mailer was developed in partnership with SCE.

Enrollment Notices

As per state law, Clean Power Alliance customers received a total of four enrollment notices via mail; two before and two after the switch from Southern California Edison (SCE) to Clean Power Alliance. Past notices are posted below. Any future enrollment notices will also be added here.

2019 Non-Residential Enrollment Notices

We started service in May 2019 for non-residential customers in the following cities and county (excluding the 3 communities that started non-residential service in 2018): Agoura Hills, Alhambra, Arcadia, Beverly Hills, Calabasas, Camarillo, Carson, Claremont, Culver City, Downey, Hawaiian Gardens, Hawthorne, Malibu, Manhattan Beach, Moorpark, Ojai, Oxnard, Paramount, Redondo Beach, Santa Monica, Sierra Madre, Simi Valley, Temple City, Thousand Oaks, Ventura, unincorporated Ventura County, West Hollywood, and Whittier. Customers received 4 notices by mail with information about Clean Power Alliance and the options and benefits we provide.

2019 Residential Enrollment Notices

We started service in February 2019 for residential customers in the following cities and counties: Agoura Hills, Alhambra, Arcadia, Beverly Hills, Calabasas, Camarillo, Carson, Claremont, Culver City, Downey, Hawaiian Gardens, Hawthorne, unincorporated Los Angeles County, Malibu, Manhattan Beach, Moorpark, Ojai, Oxnard, Paramount, Redondo Beach, Rolling Hills Estates, Santa Monica, Sierra Madre, Simi Valley, South Pasadena, Temple City, Thousand Oaks, Ventura, unincorporated Ventura County, West Hollywood, and Whittier. Customers received 4 notices by mail with information about Clean Power Alliance and the options and benefits we provide.

2018 Non-Residential Enrollment Notices

Service began for municipal and commercial customers in unincorporated Los Angeles County, Rolling Hills Estates, and South Pasadena in June 2018. They received 4 notices via mail in English and Spanish advising them of enrollment in Clean Power Alliance.

In addition to enrollment notices, customers also received a Joint Rate Comparison mailer which illustrates the estimated electricity costs with Clean Power Alliance or SCE for a typical small commercial customer. This Joint Rate Comparison mailer was developed in partnership with SCE.

Program Notices & Information

For more information about special programs such as Net Energy Metering (NEM), Critical Peak Pricing (CPP), and SCE’s Green Rates or for commercial customers interested in EDI (Electronic Data Interchange), otherwise known as paperless billing, check out our frequently asked questions.