2020 年 5 月,Clean Power Alliance 的董事会投票决定,暂时为参加 CARE、FERA 和基本医疗底线 (Medical Baseline) 财务援助计划的客户冻结费率。冻结计划是 CPA COVID-19 救济措施的一部分,旨在于迅速演变的经济危机中保护弱势客户,对就业和财务状况产生前所未有的影响。
加州在疫后复苏方面取得了长足进步,适用于 CARE、FERA 和基本医疗底线 (Medical Baseline) 客户的临时费率冻结计划将于 2022 年 10 月 1 日终止。届时将恢复 CARE、FERA 和基本医疗底线 (Medical Baseline) 标准费率以及各自的典型折扣。
费率冻结 – 自冻结计划落实以来,向电力产生率未增加的 CARE、FERA 和基本医疗底线 (Medical Baseline) 费率客户提供 1,010 万美元的福利。
账单抵扣 – 投入 200 万美元,对在支付电费方面遇到困难的客户提供支持。
加州欠款支付计划 (The California Arrearage Payment Program, CAPP) – 1,580 万美元的账单抵扣额度,用于协助符合条件的电费欠款客户。
此外,CPA 还为 CARE、FERA 和基本医疗底线 (Medical Baseline) 援助计划的客户提供了公平使用可再生能源的机会。这些客户所在的社区以 100% 绿色电力作为默认能源选项,他们将继续以较低的清洁电力费率获得 100% 绿色电力。
CPA 客户仍然可以使用众多工具和计划,用于协助支付账单并节省费用,其中包括:
电力共享 (Power Share) 计划为资源贫乏的社区中符合收入条件的客户提供 100% 可再生能源以及 20% 的折扣。与 CARE 或 FERA 折扣结合使用时,您的每月电费可节省最多 45%。
如果客户无法支付逾期账单,也提供申请账单豁免的途径。对于按时支付当前账单费用的每个月,AMP 将免除逾期总金额的 1/12。
预算助手 (Budget Assistant) 使用您帐户下一次账单的预计费用,将其与您选择的支出目标进行比较,并根据您的设置向您发送警报,从而帮助您保持预算并对您的能源使用和费用加以掌控。
如果您需要协助,CPA 的客户支持团队可以帮助您了解您的选项,并在您认为适合自己的情况下为您报名参加节费计划。
请致电 888-585-3788 或发送电子邮件至 customerservice@cleanpoweralliance.org 联系客户支持团队。
听语障专线 (TTY): 323-214-1296
Anthony Boukarim serves as Resource Planner, Power Supply, supporting long-term resource planning, portfolio optimization, and procurement strategy to advance CPA’s clean energy, reliability, and affordability objectives. He brings more than a decade of experience in the energy sector, spanning management consulting and advanced energy analytics, with deep expertise supporting utilities and community choice aggregators. Prior to joining CPA, Anthony spent six years at Ascend Analytics, where he led firm-wide renewable energy and storage procurement initiatives. He holds a Master of Science in Energy Resources Engineering from Stanford University and a Bachelor of Engineering in Mechanical Engineering from the American University of Beirut.
Kim joins Clean Power Alliance as the Senior Analyst, Rates and Tariffs. Kim is responsible for developing and maintaining CPA’s cost of service and rate models to evaluate the financial, competitiveness, and customer impacts of rate design and rate setting options. Kim held financial, strategy, and planning roles across utilities, consulting, and the energy sector, including roles with Black Hills Energy, Marathon Oil, and Noble Energy. This cross-sector background gives her a broad view of how financial modeling, regulatory strategy, and capital planning intersect to support growth, reliability, and environmental responsibility. She holds a bachelor’s and master’s degree in Mathematics from the University of Wyoming.
Mark Hum serves as Senior Associate, Communications and Marketing at Clean Power Alliance. He is a marketing and communications strategist with a background in medtech and life sciences, where he supported initiatives spanning multiple industries across both B2B and consumer-facing brands. His work is grounded in a copywriter’s mindset, starting with audience needs and translating complex ideas into clear, compelling stories that build trust and understanding. Mark has led integrated communications across digital, social, email, web, and stakeholder channels, with an emphasis on accessibility, consistency, and measurable impact. He brings a strong appreciation for structure and narrative, ensuring that every message serves a purpose and connects with people in a meaningful way. Mark holds a Bachelor’s degree in Journalism from California State University, Long Beach (CSULB).
Prapassara “Pom” Saengxuto serves as Finance and Accounting Analyst at CPA. She is a Certified Public Accountant with over 20 years of experience in accounting and finance. Throughout her career, she has worked across a wide range of industries, including public accounting, private corporations, entertainment, manufacturing, consulting and construction. This diverse background allows her to bring a well-rounded and practical perspective to every engagement. Pom is known for her strong dedication, attention to detail, and commitment to accuracy. She works effectively both independently and as part of a team, consistently supporting organizations in making informed, strategic financial decisions. Her approach combines technical expertise with a deep sense of responsibility and professionalism.