Notice of accessing, collecting, storing, using and disclosing energy usage information.
Clean Power Alliance, its employees, agents, contractors, and affiliates shall maintain the confidentiality of individual customers’ names, service addresses, billing addresses, telephone numbers, email addresses, account numbers, and electricity consumption, except where reasonably necessary to conduct Clean Power Alliance’s business or to provide services to customers pursuant to the “Rules Regarding Privacy and Security Protections for Energy Usage Data” issued by the California Public Utilities Commission (CPUC). Examples of reasonably necessary business purposes include but are not limited to when such disclosure is necessary (a) to comply with law, regulation, or court order; (b) to enable Clean Power Alliance to provide service to its customers; (c) to collect unpaid bills; (d) to obtain and provide credit reporting information; (e) to resolve customer disputes or inquiries; (f) to communicate about demand response, energy efficiency, energy management, and conservation programs; or (g) in a situation of imminent threat to life or property. Clean Power Alliance shall not, under any circumstance, disclose customer information for third-party telemarketing, e-mail, or direct mail solicitation. Aggregated data that cannot be traced to specific customers may be released at Clean Power Alliance’s discretion.
Customer data, including individual customer names, addresses, and electric energy usage data, is collected via SCE’s metering systems. Clean Power Alliance may share customer data with contractors and vendors for purposes of providing services and operating programs. Contractors and vendors are required to agree to only use customer data for program operational purposes and protect it under the same standards as Clean Power Alliance. Clean Power Alliance maintains customer-specific energy usage and billing information for only as long as is reasonably necessary, typically not more than five years unless otherwise required by law or regulation.
Customers having any questions or concerns regarding the collection, storage, use, or distribution of customer information, or who wish to view, inquire about, or dispute any customer information held by Clean Power Alliance or limit the collection, use, or disclosure of such information, may contact us using the following options:
Mail: Clean Power Alliance, 801 S. Grand Ave, Ste 400 Los Angeles, CA 90017
Email: customerconfidentiality@cleanpoweralliance.org
Sergei Kotsan serves the Energy Risk Manager for Clean Power Alliance. He has over a decade of experience working on quantitative research and modelling of the wholesale power markets as well as hedging commercial risk and market monitoring. He led commercial operations at TexGen and fundamentals research at Talen Energy on the power supply side. He also has utility experience at Portland General Electric and Pacific Gas and Electric evaluating market risks and financial valuation on the demand side. In addition, he worked at the Market Monitoring Unit at CAISO, developing dashboards and preparing market reports. Sergei holds Ph.D. in Economics from West Virginia University.
Rachel serves as Project Manager, Settlements for Clean Power Alliance. Rachel is responsible for reviewing and identifying discrepancies with our California Independent System Operator (CASIO) and bilateral counterparty invoices, validating transactions of wholesale market products, and performing after the fact analysis on settlements and Congestion Revenue Rights (CRR) to influence resource optimization and CRR strategies. Prior to joining Clean Power Alliance, Rachel served as a Power Settlements Analyst at Utah Municipal Power Agency for two years where she developed and finalized all settlement processes. Rachel earned her Bachelor of Science degree in Computer Science and Mathematics from Lewis-Clark State College.
Riju serves as the Website Developer, Communications and Marketing at CPA. He brings over 10 years of software development experience in addition to having a strong background in information technology and server infrastructure. Riju oversees all web related functions at CPA to ensure that the organization is able to effectively sustain meeting the requirements of its rapidly growing digital presence. Prior to joining CPA, Riju worked as a digital content developer at Claremont Graduate University where he developed and launched an online learning platform for the federally funded POLARIS mentoring program for museum professionals. More recently, Riju founded and operated a web development and digital marketing agency which served government organizations, non-profits, and other multi agency partners. Riju holds a Bachelor of Science degree in Computer Information Systems & E-Business from Cal Poly Pomona. Riju supports CPA’s overall goal and mission to a cleaner, brighter future.
Jacob Adamson is an Analyst, Data and Systems, at Clean Power Alliance (CPA), where he collaborates with the Data and Systems team to develop and maintain robust data analytics frameworks. Jacob supports cross-functional departments in data enablement and business intelligence, focusing on automating reporting tasks and assisting staff with data requests. With a background in engineering, information technology, regulatory analysis, and data analytics, Jacob brings a wealth of expertise to CPA’s work in the renewable energy sector. He holds a Bachelor’s degree in Geological Engineering from the Colorado School of Mines, is a former licensed professional engineer in the state of Colorado, and is a GCP certified professional data engineer. Outside of work, Jacob is passionate about outdoor recreation, conservation, and engineering sustainable community development.
Ammad serves as the Analyst, Strategic Finance at CPA. He comes to CPA with 3 years of prior experience in financial planning and analysis. Ammad most recently served as a Financial Analyst at Georgia Power, the largest subsidiary of the Southern Company. In this role, he supported various areas in the Customer Experience division where he ensured timely and accurate financial reporting, conducted monthly expense forecasting, and created 5-year budgets with the approval of the Georgia PSC. He also sat on the 2024 Budget Committee where he contributed to developing guidelines for the company’s budgeting process and identifying areas for cost savings. Ammad earned his Bachelor’s in Finance from the University of Central Florida.